Terms and Conditions

 

1. Acceptance of Terms

By using Medrite Urgent Care services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
 

2. Services Offered

Medrite Urgent Care provides:

  • Walk-in medical treatment
  • Telehealth consultations
  • Diagnostic services
  • Minor emergency care
  • Preventive health screenings
  • Occupational health services

 

3. Patient Responsibilities

Patients agree to:

  • Provide accurate medical history
  • Follow treatment recommendations
  • Respect staff and other patients
  • Arrive on time for appointments
  • Comply with clinic policies
  • Maintain respectful communication

 

4. Medical Treatment

4.1 Treatment Scope

  • We provide urgent and non-emergency care
  • Complex conditions may require specialist referral
  • Treatment based on current medical standards

 

4.2 Consent

  • Informed consent required for procedures
  • Minors require parental/guardian consent
  • Patients can refuse treatment

 

5. Appointments and Wait Times

  • Walk-in and scheduled appointments available
  • Wait times may vary
  • Prioritization based on medical urgency

 

6. Financial Terms

6.1 Pricing

  • Transparent pricing for services
  • Varies by treatment and insurance coverage
  • Uninsured patients have self-pay options

6.2 Payment Methods

  • Major credit/debit cards
  • Health insurance
  • Flexible spending accounts
  • Payment plans available

6.3 Insurance

  • We accept most major insurance providers
  • Patients responsible for understanding coverage
  • Verification of benefits recommended

 

7. Telehealth Services

  • Virtual consultations available
  • Technological requirements specified
  • Not suitable for all medical conditions
  • Same medical privacy standards apply

 

8. Patient Records and Communication

  • Electronic health records maintained
  • Secure patient portal access
  • Communication via HIPAA-compliant channels
  • Patient data privacy guaranteed

 

9. Cancellation and No-Show Policy

  • 24-hour notice for appointment cancellations
  • No-show fees may apply
  • Repeated no-shows may limit future scheduling

 

10. Limitation of Liability

Medrite Urgent Care is not liable for:

  • Conditions beyond urgent care scope
  • Patient non-compliance
  • Pre-existing conditions
  • Indirect or consequential damages

 

11. Code of Conduct

Patients and visitors must:

  • Treat staff with respect
  • No verbal or physical abuse
  • No substance use on premises
  • Follow infection control protocols

 

12. Medical Emergencies

  • For life-threatening emergencies, call 911
  • We stabilize and may transfer to hospital
  • Not a substitute for emergency room services

 

13. Intellectual Property

  • All medical content copyrighted
  • Patient materials for personal use only
  • Trademarks and logos protected

 

14. Policy Modifications

  • Terms subject to periodic updates
  • Changes communicated via website and patient portal
  • Continued use implies acceptance

 

15. Governing Law

  • Services governed by [Your State] laws
  • Disputes resolved through negotiation
  • Potential medical arbitration

 

16. Contact Information

Medrite Urgent Care
contactus@medrite.com

Last Updated: March 2025